If you discover that your child is being cyberbullied, offer comfort and support. Talking about any bullying experiences you had in your childhood might help your child feel less alone.
Let your child know that it’s not his or her fault, and that bullying says more about the bully than the victim. Praise your child for doing the right thing by talking to you about it. Remind your child that he or she isn’t alone — a lot of people get bullied at some point. Reassure your child that you will figure out what to do about it together.
Let someone at school (the principal, school nurse, or a counselor or teacher) know about the situation.Many schools, school districts, and after-school clubs have protocols for responding to cyberbullying; these vary by district and state. But before reporting the problem, let your child know that you plan to do so, so that you can work out a plan that makes you both feel comfortable.
Encourage your child not to respond to cyberbullying, because doing so just fuels the fire and makes the situation worse. But do keep the threatening messages, pictures, and texts, as these can be used as evidence with the bully’s parents, school, employer, or even the police. You may want to take, save, and print screenshots of these to have for the future.
Other measures to try:
Block the bully. Most devices have settings that allow you to electronically block emails, IMs, or texts from specific people.
Limit access to technology. Although it’s hurtful, many kids who are bullied can’t resist the temptation to check websites or phones to see if there are new messages. Keep the computer in a public place in the house (no laptops in children’s bedrooms, for example) and put limits on the use of cellphones and games. Some companies allow you to turn off text messaging services during certain hours. And most websites and smartphones include parental control options that give parents access to their kids’ messages and online life.
Know your kids’ online world. Ask to “friend” or “follow” your child on social media sites, but do not abuse this privilege by commenting or posting anything to your child’s profile. Check their postings and the sites kids visit, and be aware of how they spend their time online. Talk to them about the importance of privacy and why it’s a bad idea to share personal information online, even with friends. Write up cellphone and social media contracts that you are willing to enforce.
Learn about ways to keep your kids safe online. Encourage them to safeguard passwords and to never post their address or whereabouts when out and about.
If your son or daughter agrees, you may also arrange for mediation with a therapist or counselor at school who can work with your child and/or the bully.